More Than a Warranty. A Lifetime Commitment.

With OAS EverCare+, you receive more than just a warranty — you receive long-term protection and dedicated support throughout your ownership journey.

From full unit protection to essential component support, OAS EverCare+ is designed to provide greater confidence, reliability, and peace of mind every time you use your OAS electric wheelchair.

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What’s Included in OAS EverCare+

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① Lifetime Full Unit Replacement Protection

Long-Term Protection for Your Mobility

If your OAS electric wheelchair is confirmed by OAS to have a manufacturing or material defect after the standard return period, you may be eligible for a one-time free full unit replacement.

After inspection and verification by the OAS service team, we will initiate the replacement process and provide support to help you return to your daily mobility as quickly as possible.

Service Includes:

✓ One-time free full unit replacement
✓ Professional inspection and verification
✓ Replacement process support
✓ Shipping assistance

Not Covered:

This protection does not apply to:

• Accidental damage
• Improper use or operation
• Unauthorized modifications
• Damage caused by use outside recommended guidelines
• Water or liquid damage
• Normal wear and tear
• Cosmetic damage
• Damage caused by impact, overloading, or misuse

Validity: Lifetime / No Expiration

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② Lifetime Free Wear-and-Tear Parts Replacement

Continued Support for Everyday Use

During your ownership of an OAS electric wheelchair, OAS EverCare+ provides support for designated wear-and-tear parts affected by normal use.

After verification by the OAS service team, we will cover eligible replacement part costs and related shipping expenses.

Service Includes:

✓ Free replacement of designated wear-and-tear parts
✓ Replacement part cost support
✓ Shipping cost support

Covered Parts Include:

• Tires
• Seat-related components
• Armrest components
• Handles
• Other designated wear-and-tear parts approved by OAS

Exclusions:

The following core components are not included under wear-and-tear parts replacement:

• Motor
• Battery
• Controller system
• Frame

These core components are covered separately under OAS EverCare+ core component protection when issues are caused by material or manufacturing defects.

Validity: Lifetime / No Expiration

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③ Lifetime Battery Protection

Reliable Power Support for Your Journey

The battery is one of the most important components of an electric wheelchair.

OAS EverCare+ provides long-term battery support to help maintain reliable performance throughout ownership.

Service Includes:

✓ Battery performance inspection
✓ Battery issue assessment
✓ Battery replacement support
✓ Professional technical assistance

After verification by the OAS service team, we will provide the appropriate support solution.

Validity: Lifetime / No Expiration

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④ Lifetime Motor & Controller Protection

Keep Your Mobility Running Smoothly

The motor and controller system are essential components that ensure stable and reliable mobility performance.

OAS EverCare+ provides long-term support for these critical systems.

Service Includes:

✓ Motor inspection
✓ Controller system inspection
✓ Technical support
✓ Repair or replacement assistance

Helping your OAS electric wheelchair maintain dependable performance over time.

Validity: Lifetime / No Expiration

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⑤ Priority Customer Support

Dedicated Assistance When You Need It

EverCare+ customers receive priority support, including:

✓ Faster service response
✓ Technical guidance
✓ Troubleshooting assistance
✓ Repair process support
✓ Replacement part assistance

Contact:

Email:
Support@oasmobility.de

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⑥ How to Request Service

Simple and Reliable Support Process

Step 1: Contact OAS Support

Reach out to our service team via email.

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Step 2: Product Inspection

Our technical team will review your request and evaluate the issue.

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Step 3: Solution Confirmation

Based on the inspection results, we will provide the appropriate solution:

• Repair support
• Component replacement
• Full unit replacement support

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Step 4: Service Completion

Depending on the situation:

• Replacement parts will be shipped;
• Repairs will be arranged;
• Replacement support will be provided.

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⑦ Limitations & Exclusions

OAS EverCare+ does not cover issues caused by:

• Improper use or operation
• Failure to follow product instructions
• Unauthorized repairs or modifications
• Accidental damage
• Fire, theft, or natural disasters
• Damage outside normal intended use

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OAS EverCare+

More Than Warranty. Lifetime Care.

Your mobility journey does not end after purchase.

With OAS EverCare+, we continue to support your freedom, independence, and confidence for years to come.

OAS Mobility — Move Light. Live Bright.